FAQs
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Frequent Questions
Moreplex TV is a Digital Sattelite decoder, and the new dawn of television entertainment in Africa. We are providing a multipurpose Free-To-Air (FTA), Free-To-View (FTV) and Pay-Tv services that comprise DTH, Digital-Terrestrial TV (DTT) and Video-On-Demand (VOD).
Installation signal parameters to track are:
frequency 11090 V SR: 30000 Or 11170 H SR: 30000.
Once you have tracked the frequency, Install the software
provided below using a USB drive through a USB port on
your set-top box
Send firmware to a FAT32 (not NTFS) formatted drive;
- Insert Pen Drive into USB port of STB; and
- Power cycle STB and watch out for the flashing
green indicator light.
- Remove the pen drive.
The procedure: Follow the URL link to access/download the Diseqc Software onto a FAT32 Pen/USB drive;
Ensure that a four (4) way Diseqc is in place;
Ensure to have satellite antenna(s) pointed to any two (2) or all the following Satellite:
I. BELINTERSAT
II. ASTRA 2F
III. NIGCOMSAT/AMOS 17
IV. INTELSAT 20
Terminate RF cables from the antennas on the input ports of DISEQC as shown in the figure above (i.e. Berlintersat => Port 1; Astra 2F => Port 2; NigComSat/Amos 17 => Port 3; and Intelsat 20 => Port 4;
Insert Pen/USB drive with Diseqc Software into STB;
Power cycle (turn off and on) STB respectively;
STB will go into auto scan mode, however, if it doesn’t, kindly push the menu button in this order Menu => Installation Setup => Satellite Scan and push OK to scan.
You can access free to air channels using the diseqc switch.
Below are the free to air channels available.
NIGCOMSAT
1 Nupe TV Africa
2 NTA International
3 NTA
4 Rahma TV
5 Alminhaj TV
6 Live TV Africa
7 NTA Entertainment
8 Wonderland TV
9 TV Nigerian
10 Unity TV
11 Peace TV English
12 Our Root TV
13 Liberty TV (Nigeria)
14 Emmanuel TV
15 Silverbird TV
16 Trybe TV
17 Alu TV
18 MBC 3 (UAE
19 Televista
20 Wazobia Max TV
21 MBC Action
22 MBC 2
23 TVC
24 Life Center Network
25 MBC Max
26 Glorious Vision TV
27 JW Broadcasting
28 Quest TV
29 BCS StarCross TV
30 Core TV News
31 Galaxy TV
32 Pathway TV
33 Zamani TV
34 The Church TV
35 Catholic TV
36 Manara TV
37 Wisal Hausa TV
38 Al-Irshaad TV
39 ARTV Kano
ASTRA 2F
1 Joy Prime
2 Adom TV
3 Joy News
4 MX 24 TV
5 Fire TV (Ghana)
6 Rock TV (Ghana)
7 Sweet TV
8 Pent TV
9 TVT
10 Woezor TV
11 Aseda TV
12 Alpha Gnosis TV
13 Pan African TV
14 Movement TV
15 Liberia National TV
16 TV 3 (Ghana)
17 ZTV Ghana
18 Precious TV
19 Royal TV (Ghana)
20 MX 24 TV
21 OB TV
22Aseda TV
23 Royal TV (Ghana)
24 Angel TV (Ghana)
25 Elijah TV
26 GH One TV
27 TV Xyz
28 Rhema TV (Ghana)
29 Kessben TV
30 Angel TV (Ghana)
IS-20
1 Global Missions TV
2 Life Center Network
3 Homebase TV (South Africa)
5 LoveWorld Sat
6 RLW TV
7 Coza TV
8 Power TV
9 The Now Network
10 Salvation TV (Nigeria)
11 Ark TV
12 Full Life TV
13 Evangel TV
14 Bride TV
15 God TV Africa
16 Champions of Fire TV
17 Good Morning Miracle TV
18 Foursquare TV
19 Impact TV
20 Yadah TV
21 The Vine TV
22 Chosen TV English
23 Dove TV (Nigeria)
24 Caught-Up TV
25 Morning Cloud
26 BCS StarCross TV
27 New Vision TV (Nigeria)
28 Prophet Jerome Fernando Ministries
29 Triumphant TV
30 ACNN
31 ROV TV
32 Revival Channel
32 Healing Jesus TV
34 Gracehill TV
35 Divine Hand TV
36 Oracle TV (Nigeria)
37 Synagogue TV
38 Ebenezer TV
39 Liberation
40 Turning Point TV
41 M Al-Taie
42 BTV 1
43 Khuduga HD
44 France 24 English
45 BTV 2 (BotswanYTV
46 BTV News (Botswana)
47 Brother Fire TV
48 Shalom TV (Nigeria)
49 Master's TV
50 Celebration TV
51 Dunamis TV
52 Remite TV
53 Charis TV
54 More Grace TV
55 GNF TV
56 New Jerusalem Broadcasts
57 Truth TV (South Africa)
58 WRM TV
59 Temple TV
60 MMCN TV
61 Shekinah TV (Nigeria)
62 Blessed T
63 Encounter TV
64 God Glory Global
65 Miracle TV
66 SBN International
67 KICC TV
68 Encounter Jesus Ministries International
69 Avo TV
70 Inspiration TV
71 MFM TV
72 Press TV
73 IFilm English
74 Canal CVV International
75 IRIB World Service
76 UBN
77 Prophetic Channel
78 Free Indeed TV
79 Mercy TV Plus
80 Praise TV (Nigeria)
81 Kingdom Life Network
82 Redemption TV Ministry
83 Fano TV (South Africa)
84 Agape TV
85 Champions TV Plus
86 Complete Life Centre
87 Kairos TV
88 EngRevivalland TV
89 Salaam Media
70 Radio Islam International
71 Channel Africa
72 Premium Free Prime
73 Afriwood Series
74 Afriwood Blockbuster
75 Romanza+ Africa
76 Kiddiwinks
77 Limelight
78 Life TV
79 True African
80 Fresh
81 RPM
82 LOL Africa
83 Pulse
84 GospelLife TV
85 Fight Night
86 Diva
87 Bongo TV (South Africa)
88 Cinema Hausa
89 Crime & Evidence
70 Mindset Learn
We have agent in different locations.
Yes we have a web app, where you can do all your subscriptions, Top up your decoder, Pay As you go and A La carte
Make sure you hold the phone in landscape mode.
Yes, we have super strong signals
No
Yes, First, the customer applies with a non-refundable 1,000 Naira as a processing fee for a background check. If the person is approved, then the person will pay 1,000 Naira
Contact our marketing office - Call/Whatsapp - +234 906 000 3647 or +234 703 618 6874
Log into the app and click CANCEL
Call/ whatsapp +234 515 7777 or +234 703 618 6874 or email reachus@moreplexgroup.com
Yes call/ whatsapp +234 515 7777 or +234 703 618 6874 or email reachus@moreplexgroup.com
Contact our marketing office - Call/Whatsapp - +234 906 000 3647
Yes, First, the customer applies with a non-refundable 1,000 Naira as a processing fee for a background check. If the person is approved, then the person will have access to the package.
Yes, we cover the whole countries cities, towns and villages in Sub-Saharan Africa. Call or whatsapp our customer care on +234 703 618 6874 to get locations of dealers closer to you.
A:
One USB and HDMI port.
One USB and HDMI port.
- The STB on promo does not have IPTV & YouTube features.
However, The Moreplex Jolly and Infinity STB do have both features.
- Jolly STB is a DVB S2 STB with IPTV and YouTube features and currently sells for N20,000.
- Infinity STB which is the same as Jolly but with a T2 (terrestrial) function sells for N28,000.
No, this is a DTH DVB S2 STB.
AVI, MP4, etc
Yes call/ whatsapp +234 515 7777 or +234 703 618 6874 or email reachus@moreplexgroup.com
We have over 99 channels and counting
Go to the web app, select the number of channels you want, or fund your wallet, subscribe daily, weekly, monthly as you wish
A:
- Excellent HD decoding capability: support MPEG2, AVS+, H.264, H.265/HEVC.
- High output resolution with 1080P, HD OSD interface
- Electronic Program Guide, Favourites, PVR (Live Recording & Playback), Parental Locks.
Moreplex tv has 3 brands of decoder-Moreplex DTH, Moreplex Jara, Moreplex Infinity - Moreplex Jara and Infinity have IPTV
No, we already have a vendor where we acquire movies
Yes, we operate the PAY AS YOU GO system
You can access free to air channels using the diseqc switch
No, call the custormer care for activation, but you can recharge by yourself through the App.
Visit www.moreplextv.com then click on Recharge, you will be taken to the selfcare app
Make online payment from your app
Visit www.moreplextv.com then clik on subscribe, you will be taken to the selfcare app, then locate VOD+ 18
Yes we can, you can also pay in dollars, all the prices are stated on the website. Call/ whatsapp +234 515 7777 or +234 703 618 6874 or email reachus@moreplexgroup.com
Yes, you can watch WWE on your decoder.
For subscription to Passion TV, login MorePlex Tv app and go to VOD 18+ or contact customer service +234 703 618 6874
Call/ whatsapp +234 515 7777 or +234 703 618 6874
Go to the web app, select the number of channels you want, or fund your wallet, subscribe daily, weekly, monthly as you wish
- No
- STB goes for N1,000 at a promo price
- Dish and accessories alone go for N5,000
- STB + Dish & accessories goes for N6,000
We do not know about the make or model of your TV set, however, we can guarantee that the
Moreplex TV STB is ISO compliant and HDMI works with any ISO-compliant TV set at FHD.
Our Support Team
will Always Assist You 24/7
