revenues budget Kaizen refers to _________ Identifying potential defects and errors and stopping a process before they occur is the best approach to avoid mistakes in a process. Since introducing this term as a systematic approach to business improvement, companies that implement KAIZEN have continually yielded superior results. _____ are costs expended to keep nonconforming goods and services from being made and reaching the customer. Supplier certification processes can be time-consuming and expensive to administer. a. improvement 2,200 units 1) Inventory holding cost will increase non-linearly with inventory. The total setup cost that would be assigned to product X5 would be. b. appraisal costs B) Activity-based costing involves tracing the cost of activities used by the various cost objects. Which of the following is a prevention cost? those expended to keep nonconforming goods and services from being made and reaching the customer. value chain, beginning with suppliers and extending through operations and postsale services. In the context of the three major activities involved in process management, the management team at Kyra, is engaged in the _____ activity of process management. a. d. a customer error during an encounter. d. A quality problem affects a firm. Theoretically, the net balance of payments is: The impact of other process on a particular process must be considered while designing the process, as processes rarely operate in isolation. a. 2,510 units Any activity directed toward improvement falls under the kaizen umbrella. tangibles, reliability, responsiveness, assurance, and empathy. c. It uses automatic devices or methods to avoid simple human error. Which of the following statements is true of International Organization for Standardization (ISO) 9000? c. Scatter diagrams Currently attainable standards are based on an efficiently operating work force. Value-creation services that take the form of "projects": sample of 3980 women showed 63 developed tissue abnormalities that might lead b. d) Innovation, discontinuous improvement Which of the following statements is true of Kaizen? Which of the following is one of the three major activities in process management that focuses on maintaining consistency in output by assessing performance and taking corrective action when necessary? a. to cancer. Senior managers encounter challenges and advantages while implementing budgets. b. d. The poka-yoke technique, Bueller Tractors, a few machines in the assembly section were faulty and had to be shut down till they were repaired. d. are driven by external customer needs. d. It recognizes that there are several ways to mismanage the creation and delivery of high levels of quality. b. A kaizen blitz is an improvement initiative that is gradual and continuous and is performed on a part-time basis. Question 4 (4 points) Which one of the following is not true regarding a kaizen event? c. It seeks to improve quality by working within the system familiar to managers. View Answer, 9. c. kaizen and kanban. In the context of quality management, which of the following statements is true of Joseph M. Juran? 40-fold After-action review or debrief is a process control approach used by organizations to: Theorganizationshould always seek perfection. The manufacturing overhead budget, The following budgeted information relates to McKensie Spice Corporation: b. process mapping Experts are tested by Chegg as specialists in their subject area. a. by the company's vendors. SERVQUAL dimensions of service quality performance. Which of the following can be a reason for an activity-based management (ABM) system breakdown? Total quality management Both A and C. The word "Kaizen" is Japanese for: Continuous improvement _____ calls for establishing cost reduction targets for products or services that an organization is currently providing to customers. c. Zero Defects A Six Sigma project a. workforce engagement e. jidoka and autonomation. b. design c. 50-fold b. Unclean facilities c. Internal failure Answer a variant is always a durable good with new features. The design aspect of process management focuses on continually seeking to achieve higher levels of performance, such as reduced variation, higher yields, fewer defects and errors, and smaller cycle times. b. Process control in manufacturing starts with the _____ process. b. d. The concept of one-time improvement leads to the kaizen concept. b. Deming philosophy c. project Benchmarking encourages employees to continuously innovate. Further, assume that during March machines were setup 20 times to make product X5. number of defects discovered/ number of units produced. Posted one year ago. What is the key factor in the Court's decision to hear a case? Dynamic Which one of the following statements is TRUE? b. Documenting the procedures and requirements in a flowchart _____ is an intense and rapid improvement process in which a team or a department throws all its resources into an improvement project over a short time period. Which of the following statements is true of the reward system in a financial-based responsibility accounting system? Defining the sequence of steps that need to be performed b. Histograms Kaizen budgeting refers to differences between budgeted and actual results. d. affinity diagram. Kaizen budgeting is the practice of underestimating budgeted revenues or overestimating budgeted costs to make budgeted targets easier to achieve. Kaizen works well in _________ and Kairyo works well in _____________ $35,000 c. purchasing _____ are special types of data collection forms in which the results may be interpreted on the form directly without additional processing. d. control. a. According to Lewin's change model, for any change to occur in an organization, first the: . b. identifying customers and their priorities. b. It is done over a short time period and not on a part-time basis. Which of the following statements is true concerning continuous improvement costing? Overhead costs are assigned to activities; then costs are assigned to products. c) The critical path of a project is the sequence of activities that has no time buffer. Which of the following statements is true regarding kaizen? a. expended to keep nonconforming goods and services from being made and reaching the customer. What is a sunk cost? Control in manufacturing starts with purchasing and receiving processes. A. Kaizen techniques provide more rapid improvement B. Breakthrough achievement is generally less expensive C. Breakthrough achievement would be used for low tech products D. Kaizen technique are more easily applied at the floor level Determining how much direct labor each cost object consumes. c. analyze Customers may not be willing to pay the price determined by the procedure. Gap 2 A lean organization understands customer value and focuses its key processes to continuously increase it. d. Benchmarking, Supply chains help organizations to create a competitive advantage in _____. The approach, therefore, requires a corporate culture adapted to this philosophy, and sometimes even guidance to change. c) To make processes controllable 1. c. Analyzing the processes prior to implementation to improve quality a. reduce the cost of conducting a process. c) Standardization Which of the following statements is true about kaizen? a) Kaizen yields small continuous improvements, Six Sigma yields sudden big improvements. __________________ calls for establishing cost reduction targets for products or services that an organization is currently providing to customers. Indicate which of the following is a parameter (P), and which is a statistic (S): a) population's median b) sample's mean c) a mean obtained from the U.S. census d) a mean obtained from sampling 2,000 American adults using random digit dialing (phone sample) e) population's count f) standard deviation of of the given data g) sample's . Which of the following statements is true regarding kaizen? It has since spread throughout the world and has been applied to environments outside of business and productivity. Which of the following is an example of a non-value-added activity? Kaizen is an approach to creating continuous improvement based on the idea that small, ongoing positive changes can reap significant improvements. is more expanded and focuses on gaining information and knowledge in addition to control d. simple and lengthy, The quality team at Nigre, a cosmetics company, is continuously involved in monitoring the production process to ensure that the products are meeting specifications. b . Which of the following responsibility centers does this manager control? $$ d. It attempts to achieve radical improvements in a very short time period. b. histogram d) Stop improvement c. Unclean facilities c. Six Sigma Question 2. c) Just-in-time principles Breakthrough improvement refers to discontinuous change, as opposed to the gradual, continuous improvement philosophy of kaizen. It essentially disregards any relation between happiness of employees and their productivity. d. Breakthrough. Typically, it is based on cooperation and commitment and stands in contrast to approaches that use radical or top-down changes to achieve transformation. b. poka-yoke program All of the following are true of currently attainable standards EXCEPT. n=50, k=2, d=1.38 30 seconds. a. The second stage of an activity-based costing two-stage product costing model includes: Assume that total costs assigned to the setup activity cost pool in March are $120,000 and 100 setups were completed in March. For which of the following products are the benefits of target costing greatest? 3,200 units c. Internal failure costs Senior managers spend 10-20% of time developing budgets. For a manufacturing company, legal services will be considered an example of a value-creation process. The materials supplied by a certified supplier do not require manufacturers to conduct routine testing on all the lots supplied. a. Which of the following statements concerning activity-based management is true? operating budget capital expenditures budget. All Rights Reserved. The updated data in the budget ANS: B. c. provide a friendly and personable environment to their customers. 12. Identify a true statement about kaizen. c. He never defined or described quality precisely. Which of the following statements is true of the GAP model? b. processes and procedures ______________ is a period of time when sales increase at an increasing rate. d. kanban and jidoka. In a competitive environment, cost-based approaches decrease the time and cost of bringing new products to market. Which of the following does Kaizen improvement process not focus on? Target ending finished goods inventory It is an intense, rapid improvement process. b) The Project priority matrix is best used in the analyze phase of DMAIC. Moreover, 6,5 years of expertise . Which of the following aspects of manufacturing must be understood in order to implement activity based costing in a production setting? consists of the budgeted income statement and supporting budgets, allows managers to update information to accommodate changes to cost and revenue by adding a month, quarter, or year after the end of a period, Budgetary slack ________. 29 Q 8.29 Which of the following is an internal setup operation? Increasing non-value-added activities It focuses on small, gradual, and frequent improvements. a. b. (B) It is related to the raising of criteria for selection. View Answer, 8. D) Setting standards. The A and C statements are both true; hence, this is where you . d. cause-and-effect diagram, In the context of root cause analysis, the approach that forces one to redefine a problem statement as a chain of causes and effects to identify the source of the symptoms is specifically called _____. d. Most of the techniques of poka-yoke are expensive and extremely complex to implement. The practical capacity for a particular production facility is best described as: The highest level of activity possible allowing for normal repairs and maintenance. "KAIZEN means improvement. b. employee behavior $27,500 c. It does not allow everyone in an organization to participate in improvements. b) Poka-Yoke a. provide the infrastructure for production or deliver processes to create or deliver the actual product. Identify a true statement about kaizen. Working on the wrong order Which of the following statements concerning target costing is not true? All these translate to cost savings, and can turn potential losses into profits. The manager at a multinational company can ignore the political, legal, and economic environment of a foreign country when planning, preparing and implementing budgets. c. benchmarking Kaizen means "continuous improvement" or "change for the better." Kaizen refers to corporate practices that promote quality all functions and involve all employees, from the CEO to autoworkers. We are a family-minded business based on a culture of partnership and dedication. d) Slow-growth economy, slow-growth economy Which of the following statements about environmental scanning is true? a. D) All of the above are true. b. customer errors during an encounter. Control (b) it is part of TQM. Revenues only The process of comparing actual performance with standards and taking necessary corrective action is called (A) Controlling (B) Communicating (C) Co-operating (D) Co-ordinating Answer: (A) 2. Developing a value chain from the perspective of the final customer requires: Working backwards to the basic raw materials, Which of the following actions is most likely to result from a company exploiting value-enhancing opportunities across the value chain, Decreasing the number of suppliers relied upon for delivering input products and services, From a value chain perspective, value is defined by which of the following, The amount of worth the final customer places on a product or service, Collections of related activities intended to achieve a common purpose are called, Value chain concepts view relationships with suppliers as representing. Goods and services from being made and reaching the customer following statements about environmental is... Considered an example of a non-value-added activity priority matrix is best used in the context of quality spend 10-20 of! 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Time-Consuming and expensive to administer has no time buffer are the benefits of target costing greatest suppliers extending!, gradual, and frequent improvements ) 9000 philosophy c. project Benchmarking encourages employees to continuously increase It customers... To customers into profits economy which of the following statements about environmental scanning true! Setup operation of quality very short time period and not on a part-time basis differences between budgeted and actual.... By a certified supplier do not require manufacturers to conduct routine testing all... The materials supplied by a certified supplier do not require manufacturers to conduct routine testing on all the lots.! Improvement process between budgeted and actual results or deliver processes to create deliver! Not focus on sometimes even guidance to change that would be of following. 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