To participate in thematic experiences that include tantalizing cuisine, one-of-a-kind activities, dazzling entertainment, and thoughtful surprises. At Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma, you can look forward to free cooked-to-order breakfast, 3 poolside bars, and a swim-up bar. We would like to continue our communication with you, please do not hesitate to contact the customer service department at [email protected] so your comments and experiences can be personally attended. We then met our butler Roberto who checked in with us everyday and made it very special with resturant bookings. Just know they will offer great discounts if you listen to the Karisma sales pitch. We then were greeted by Josue about our rooms and Montserrat who did our check in. The menu combines coastal-inspired items and southern favorites, like fish tacos and buttermilk fried chicken. The staff speaks multiple languages, including English and Spanish. I often refer to it as even if you are not the best painter in the resort if you cover the whole piece of pottery you have selected in paint, he then goes over it and draws lines all over your item and then takes it to be glazed and returns the next day with a beautiful piece of artwork for you to take home with you. The Prestige members-only dinners were okay, but they were set menus, not really any different than the regular menus, so it wasn't really anything special. The beach is beautiful, when we were there very little seaweed, so you could easily swim and walk the beach with no issues. Everyone here is incredibly kind, helpful and works hard to please those who visit. My wife and I are already planning to return on our own next time to Margeritaville later this year or again in Feb. We work hard in creating a truly memorable experience for each and every guest, so it brings us great joy to know our team went the extra mile and that they had such a positive impact on your vacation experience. Everything from spring rolls, pork ribs, pad thai and then amazing sticky toffee pudding Frank and Lola's has Italian dishes that were very authentic. Fins up! Take part in beachfront yoga classes, tee off at nearby golf courses, enjoy a romantic dinner on the sand, scuba dive through colorful reefs, and so much more. 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Splendid experiences should begin from the moment you arrive till the moment you depart and we are happy to hear you encountered just this. We recommend calling ahead to confirm details. The resort is clean, lots of pools and the beach is swept from seaweed. We hosted our wedding here and it could not have been more fabulous. The guestrooms and suites at Margaritaville Island Reserve Riviera Cancun are divided into 9 categories, reflect an upscale, modern, coastal design influenced by the colors of the sea, sand and sky. We speak your language! Dear BuddyBlack, Thank you for taking the time to share your experiences with the Trip advisor community. The hotel has 4 "pools", 2 of them are ankle dee kiddy pools, one is about 2.5 ft deep and the other about 3 ft deep. The staff had a hard time keeping everything stocked up at the busiest times and often ran out of some items. Fins up! We are truly very sorry for what seems to have been a disappointing stay. Management only provides one bottle of Grey Goose, one of Malibu and one of Tito's per day for the entire resort, once the bottles dry up all the bartenders can say is sorry we are out, truly unbelievable and unacceptable for the price we payed for the resort. Fins up! Reservations: 1.866.527.4762 Login Map Book a Resort Resorts Experiences Weddings Offers Offers Destinations Mexico Dominican Republic Jamaica Belize Montenegro Experience Activities Spa Le Chique Restaurant Weddings & Honeymoons Resorts Packages Locations Reserve Your Day Wedding Dress Rehearsal Honeymoons & Anniversaries Cash For Your Bash Groups TUI BLUE Tarida Beach, Cala Tarida, Ibiza, Balearic Islands, Spain. Follow Us @Margaritaville Now they both are grown men and mentioned they needed a change in resorts. The winter 2023 visit: When we arrived at the airport, we were told our shuttle. Though very small (the full length of the beach can be walked at a leisurely pace in less than five minutes) it still met our expectations for the level of service that we have come to expect at a Karisma resort. The staff are excellent as it is a small resort you get to meet each other on a regular basis. She was very friendly and attentive, without being overbearing and we saw here every day she was there. This was our first trip to Mexico and Im so glad we choose this hotel the staff really makes this property special. We had a small issue and Arron very quickly fixed this and kept checking that we was ok. Thankyou Arron. Margaritaville Island Reserve Riviera Cancun is Margaritavilles first all-inclusive resort, and the place to raise a glass and take a bite out of paradise. Your comments have been discussed in great detail in order to identify where immediate improvements can be made to perfect our experience. Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma Km 27.5 Mza. 27, Puerto Morelos 77580 Mexico, Lock in the lowest price from these sites, Before I go into the details of my review, I want to say that where this resorts shines is through the people who work here and their service. The guestrooms have a fresh, casual and comfortable style, with touches of Key West, Fla., and Mexican Caribbean design elements. Our smoothie bar offers a tempting array of superfood bowls, vegan snacks, fresh fruits, and tasty smoothies. Please do not expect to find top shelf drinks at this resort. I had it 3 times that week. more. Set in Puerto Morelos, 100 yards from Playa Punta Caracol, Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive offers accommodation with a restaurant, free private parking, an outdoor swimming pool and a fitness centre. Our room was clean and well appointed. Search by destination or hotel: I knew we were in trouble when they did not ask for the temperature of our steak and we could not find a steak knife on the table. Sign up for our newsletter, and you'll be among the first to know our latest offers and updates. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. Frank and Lola and Ritas were our preferred restaurants, but again, not anything to write home about. Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. Dear Sam and Mark, Thank you for your wonderful review of your experiences at Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive , it was a pleasure to host your vacation and we are very happy to hear that you enjoyed your Karisma experience. I had the fresh fish dish that was pretty good, but we didn't return the rest of our stay because we were really not that interested in trying it again. Only downside was wind and lack of single malt scotch. 27, Puerto Morelos 77580 Mexico 1 (888) 225-6255 Visit hotel website E-mail hotel Check In / / Check Out / / Guests Contact accommodation for availability. Stay Connected With Margaritaville There's always something going on at Margaritaville Island Reserve Riviera Cancn, from exciting events to exclusive deals to new facilities for you to enjoy. We did. Nearby attractions include Xoximilco Cancun by Xcaret (4.2 miles), The library (2.8 miles), and Piston Pueblo (3.7 miles). Margaritaville Restaurant, the full sit-down restaurant, has an outdoor patio, fire pit, and frequent live performances. Located beachside, this open-air Caribbean-inspired restaurant serves international fare from early morning to late night. Not to forget the amazing Margaritas. At Margaritaville Island Reserve Riviera Cancun one of the best-rated Riviera Cancun resorts there's no limit to how far we'll go to make your visit an experience you'll never forget. Huge rooms have margarita makers, mini-fridges, and balconies. The concierge was very helpful in getting us a snorkeling excursion and an excursion to Tulum with a cenote swim and snorkeling. Karisma Hotels and Resorts has officially opened its new Margaritaville Island Reserve Riviera Cancun resort in the heart of the Mexican Caribbean. Which room amenities are available at Margaritaville Island Reserve Riviera Cancun? Next the food--we ate at all the restaurants and had room service. Thankyou Jesus and Marcelo. Lastly, tipping wasn't really done much the last time we visited. The spa was great (did a complimentary massage as a result of presentation). We often ordered the pizza and several orders of their risotto. The Island Reserve Inclusive Experience is about giving you a chance to reconnect, refresh, and rediscover your inner paradise. 12, Bahia Petempich, Puerto Morelos, QROO 9.2 Wonderful 497 reviews Verified reviews 10 - Excellent 375 8 - Good 76 6 - Okay 32 4 - Poor 4 2 - Terrible 10 9.8/10 Cleanliness 9.6/10 Staff & service 9.1/10 Amenities 9.6/10 Property conditions & facilities The room service was great never took long again always greeted with a smile. Among the various facilities are a bar, a garden, as well as a private beach area. restaurant and the food is decent enough. Influenced by the colors of the sea, sand, and sky, accommodations offer crisp all-white linens and custom furnishings with subtle maritime accents that ensure maximum comfort and total relaxation. A truly horrible way to celebrate our 7th year weeding anniversary week, a waste of money but now we know better. Thank you again and we look forward to your next visit to Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive Fins up!

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