attleborough surgeries repeat prescriptionsattleborough surgeries repeat prescriptions

Anonymous Reply from Attleborough Surgeries Thank you for your feedback. Minor surgery (e.g. Ask your GP surgery which service your GP surgery uses. Attleborough Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you've earnt. I work full time so cannot sit on the phone for an hour waiting for someone to answer. . Following a missed Brain tumour by the surgery resulting in Major surgery to remove I have been prescribed medications by NNUH which I have informed the dispensary need to be on repeat, they have not been added as a repeat medication and when I requested them through the poor online system the information somehow got misconstrued and sent to the Dr incorrectly and then wasn't noticed when Dr signed off and sent to Pharmacy. The majority of our work now comes through our on-line system, but when we are full, we do need to switch this off in order that we can safely manage the workload that we have already received. The NHS Access app is no longer working. Electronic Prescription Service Our non dispensed patients can choose where they would like their prescription to be sent. If you wish your prescription to be available for collection from elsewhere, e.g. Manage an account on behalf of another patient or relative. This website uses cookies. Message your practice. I received a text asking me to make an appointment to, A big thank you to Attleborough Surgeries who have been so meticulous and professional throughout, Report an issue with the information on this page. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes. The Patient Access Support Centre can only deal with technical queries in relation to the Patient Access web and mobile applications. Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility Unfortunately during the date of your call, we had just changed our clinical system and many of our patients were experiencing significant issues with downloading the NHS App to use for ordering repeat medication. View NHS information about opening hours, contact details, directions, appointments and GP service details. Attleborough As with any large change project, while the driver for the change was to bring about a number of benefits, it is not without some issues arising that we are working hard to resolve. Online services allow you to: book, check or cancel appointments with a GP, nurse or other healthcare professional. We make it easy to register you and your family. Attleborough Attleborough I think this is disgusting to ignore mental health in this way. Select Repeat Medication from the menu, then New medication order. Attleborough Surgery NR17 2AS 6 miles away View Details > Beechcroft And Old Palace NR5 0RS 7 miles away It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. Do not submit any queries about your medical condition or medications. NR17 2AS Map, Queens Square SurgeryQueens Square We make it easy to register you and your family. We've put some small files called cookies on your device to make our site work. Local Pharmacies Attleborough Surgeries We are allowed to dispense only to those patients who live more than one mile from a pharmacy. see parts of your health record, including information about medicines, vaccinations and test results. Please allow 2 working days before collecting your prescription. Cancel a medication order View medication requests I can't see the request new medication link Request repeat medication Cancel a medication request Nominated pharmacy here. If you would be prepared to tell us a bit more about who you are, please click For more information about Smart Pharmacy, click here. Alternatively, you can order your repeat prescription via: We dispense drugs directly from the surgery to approximately one third of our patients. How long must this keep going until someone fully investigates? Request repeat medication or managing existing requests. Attleborough The Practice employs a wide range of experienced and qualified professionals, including Advanced Care Paramedics and Nurse Practitioners who work in support of our GP colleagues. order repeat prescriptions. However, if we receive the request after 10.30am Monday to Friday it will be ready 48 hours from the next day. NR17 2AF Map. Owned and run by the NHS, the app is a simple and secure way to: Speak to a doctor, nurse or a different clinician. Station Road SurgeryStation Road When you submit a ticket to this page, it will be sent to the Patient Access Support Centre team, not to your GP practice. Analytical cookies send information to Google Analytics. Its very very poor service. Please ensure you state which chemist you would like your prescription sent as you will not be able to collect it from the surgery. Attleborough Obviously this needs to be checked out (preferably by a doctor rather than a practice nurse) Every time I visit the website the appropriate enquiry forms are 'temporarily' disabled due to illness and staff shortages. This means you can order your medicine when you need it without having to see a GP until your next medicine review. Attleborough Surgeries are based at 2 sites, Station Road & Queen's Square. Before you make your choice you can read more about our cookie policy. You have nominated your pharmacy of choice. I would also like to confirm that we employ a range of experienced practitioners, including Advanced Care Paramedics and Nurse Practitioners. Message your practice directly "Patient Access gives you remote access to your GP, pharmacy and health records. Analytical cookies send information to Google Analytics. However, if we receive the request after 10.30am Monday to Friday it will be ready 48 hours from the next day. Find out how to renew your repeat prescriptions. Station Road SurgeryStation Road You can also find out if you are entitled to free prescriptions. You can add or change your nominated pharmacy in the. Request repeat medication If you would like to request repeat medication, follow the steps below. Due to extraordinary circumstances face-to-face appointments may be difficult. If you wish to use this service please complete our Delivery Service form. Egton Medical Information Systems Limited. Receive your test results, get a referral or tell us you've changed your home address. Let us know your preference. NR17 2AF Map, Station Road SurgeryStation Road Please also allow at least 2 working days, which excludes weekends and bank holidays, for your request to be processed. You do not need to see a GP to order a repeat prescription. Change your contact and personal details or change your password. We do not accept telephone requests for repeat prescriptions. Send your request by post or fax it to your normal surgery of attendance. Attleborough We regret that we cannot accept telephone requests for repeat prescriptions, as this could lead to potentially dangerous errors. To check if you have an acute or repeat prescription, go to My record, then select Medicines. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. Ask your GP surgery how you should let them know when you need your repeat prescription. Let us know your preference. There are 3 ways to order a repeat prescription from your GP surgery. NR17 2AF Map. We would also like to use analytical cookies to understand how our site is used and improve user experience. Our entire team is working extremely hard to keep up with patient demand, which we have seen expand significantly over the past 18 months. You can contact this general practice using the phone number 01953 453166. Or they might be able to let you know when it's ready to collect. Attleborough If you have a repeat dispensing prescription, your GP will have already approved your prescriptions for a specific period of time. This service, which is available throughPatient Accessallows you to view all the items in your repeat medication list and select the ones you wish to request. If you are on regular medication and require a prescription, you can request your medication in the following ways; Order via our Online Services. Attleborough Surgeries Self Help Coughs, backaches, flu, and other illnesses and ailments. Mental Health Comprehensive Care Planning, Patient Experience - Confidence and Trust in healthcare professional. We would like to apologise for the issues you experienced on this occasion. Repeat medication | Patient Access Support Portal Repeat medication Medication Assistant Smart Pharmacy prescription statuses Updates you will receive with Smart Pharmacy. Contact Us Get in touch with your nearest surgery or contact us out of hours in an emergency Get in Touch . If you're asked to nominate a pharmacy, you can only nominate a high street pharmacy. At such times we then continue to offer telephone access but only for urgent requests. For more information, see the dispensary page. (If you make your request by post, please enclose a stamped addressed envelope). Care Quality Commission Inspection Ratings. Your feedback is being submitted, please wait To find out how to complain about your care please call us on 0808 168 9669 or email [email protected]. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. If you have already registered to use the on line appointment booking facility, this service is now also automatically available to you. Check symptoms, find possible treatments and find out when to seek help. Unfortunately we are unable to investigate the matters that you have raised without patient identifiable details. Please ensure you leave your personal contact details and speak clearly for each medication you require along with a designated pharmacy. NR17 2AF Map. Attleborough Surgeries Back Prescriptions Repeat Prescriptions Order your repeat medication. Cant get through on phone. Station Road Medical record. If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. Feltwell Thetford IP26 4AD (01842) 828938. Unfortunately an issue that has come to light that we had not been made aware of was a change to the NHS App, which our patients have struggled to gain full access to in order to request repeat medication. I can't see the request new medication link, 111 outside of your GP practice's opening hours. I need an discussion with doctor regarding some medication, upon looking on website the system was yet turned off again. NR17 2AS Map, Queens Square SurgeryQueens Square This information helps us identify trends and gaps in our information gathering, enabling us to provide more detailed evidence to the people responsible for providing your care and health services. Stay up to date with the latest government guidance. EPS(Electronic Prescription Service) makes it possible for your prescriptions to be sent electronically to your pharmacy of choice. Attleborough NR17 2AS Map, Queens Square SurgeryQueens Square View more. Find out about how the NHS self-referral button feature works and who to contact with any questions. NR17 2AS Map, Queens Square SurgeryQueens Square Nominating a pharmacy through Patient Access is only available to practices in England and certain parts of Northern Ireland at this time. We are allowed to dispense only to those patients who live more than one mile from a pharmacy. 56.7% vaccinated, of 1602 eligible people. NR17 2AS Map, Queens Square SurgeryQueens Square Attleborough Haverscroft Industrial Estate New Road Attleborough NR17 1YE (01953 . 2 talking about this. We will use a cookie to save your choice. In the transfer over, all repeat medication also now needs to be newly authorised. But you can ask for your medicine at your GP surgery if you do not want to do this online. NR17 2AS Map, Queens Square SurgeryQueens Square Station Road SurgeryStation Road The local Lloyds pharmacies in Attleborough took the unilateral decision a few months ago to stop managing the repeat dispensing requests for all of its patients. Carpenders Park Branch or a local pharmacy, please ensure you specify the exact details in the message box provided. View and share your medical record. If you take medicine regularly you'll usually have a repeat prescription. Before you make your choice you can read more about our cookie policy. If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. Lloyds Pharmacy 7 Church Street, NR17 2AH Lloyds Pharmacy Queens Square, NR17 2AF Boots 4 Market Place, NR9 4AF Well Wymondham - Market Street 47 Market Street, NR18 0AJ Powered by 100% Renewable Energy. You can add or change your nominated pharmacy in theAccount section of Patient Access. Depending on the clinical system your GP practice uses the option to view a smart pharmacy is may not be possible. By continuing to use this site you are agreeing to itsuse of cookies. Thank you for your feedback. NHS self-referral. Medical record. Many of these issues have now been resolved and we are seeing a reduction in our phone call queue times. I believe that I may have an adult umbilical hernia. More information on the service can be located here. You . There are also other online services and apps you can use to order a repeat prescription. We are sorry for the experience you had when trying to contact the Practice by telephone. Both sites dispense medicines to eligible practice patients. In the past 2 weeks we have moved over to a new clinical system. Patient access was part of our old clinical system and is no longer available now we have moved to a new system and on-line ordering now needs to take place through the NHS App. Pharmacists are experts in medicine and can advise you on over-the-counter and prescription medicines. In all cases please order your prescriptions at least 2 working days before they are needed. Request repeat medication or managing existing requests. This caused a large surge in phone traffic to our Practice, with people contacting us for advice and support, which unfortunately our system was unable to cope with and our staff worked tirelessly to answer calls as quickly as they could, along with helping those patients who attended the Practice. Repeat medication. Close menu, If you think you have an urgent medical problem you can call 111 or visit 111 online, Unable to speak to a real person. We've put some small files called cookies on your device to make our site work. Diabetes - Managing Blood Glucose Level (HbA1c). We will use a cookie to save your choice. We do not have any direct access to your practice and cannot provide any clinical advice, or help with any aspect of your health or medical care. For those going into self . We are a family general medicine practice. Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. We would also like to use analytical cookies to understand how our site is used and improve user experience. Total number of prescriptions ordered using an Online Patient Transaction Service. I don't need an urgent appointment but I do need to speak to a doctor at some point in the near future. Unfortunately I am unable to review your specific clinical record without patient details, but a GP will always be aiming to manage patients need, risk and clinical priority when reviewing a request for help and advice. If you're asked to nominate a pharmacy, you can only nominate a high street pharmacy. How on earth am I supposed to make an appointment? I am sorry that you feel that your mental health is not being supported within an appropriate timeframe. Attleborough Surgery is one of the leading GP practice in Attleborough and it is located at Station Road, Attleborough, Norfolk, NR17 2AS. Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. We continue to work to resolve these issues as soon as we can. My mother left hospital with a head injury. Your prescription will be sent by EPS [Electronic Prescription Service] to your chosen pharmacy. Using your NHS account. Some high street pharmacies also deliver. Notice Do one of the following: Select New medication order from the Latest repeat medication order section of the homepage. 84.48% within a recommended level, out of 799 patients. Percentage of children aged 1 completed primary course of 5:1 vaccine, Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine, Proportion of children aged 2 with Measles, Mumps and Rubella vaccine, Proportion of children aged 2 with pneumococcal conjugate booster vaccine, Stroke prevention: medication for patients with atrial fibrillation, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for booking and/or cancelling appointments through the Principal system, Online booking of appointments and cancelling is enabled, Total number of 'online patients' registered to use an online Patient Transactional Service to book and/or cancel appointments, Total number of appointment scheduling or cancelling transactions using an Online Patient Transaction Service within the reporting month, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for ordering repeat prescriptions through the Principal system, Total number of 'online patients' registered to use an online Patient Transactional Service to order repeat prescriptions. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. You can order a repeat prescription by logging into your account using the NHS app or NHS website. 76.88% reviewed by GP, out of 160 patients diagnosed. If yours is one, register today to benefit from a faster, smarter . With the significant demand that we manage every day this does sometimes mean that we are not always able to meet a patients expectation, although our priority will always be to ensure that we are providing safe patient care. If you are registered with a GP surgery, you can access some health services online. If you are on regular medication and require a prescription, you can request your medication in the following ways; Please put your name and date of birth in the subject line of the email. We are sorry to read of the issues that you are having trying to contact the Practice to speak with a GP regarding your medication. In future you may wish to consider registering for our Online Services. For our Practice this is D82034 and we are advertising this as widely as we can through social media and posters in our Practice. All rights reserved. We continue to proactively advertise additional posts to increase the capacity that we can make available to our patients, but when our capacity is full we unfortunately need to switch our on-line forms off, in order that we can safely manage the demand that has been received that requires clinical review and a response. Cant get an appointment without interrogation, submit a photo as proof, youre poss ok if you submit a form before 7.15am, if not forget it. We've put some small files called cookies on your device to make our site work. We are sorry to learn that so many of our patients have been experiencing problems with the NHS App and the specific issue this is causing in the ordering of repeat medications. Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access. We will use a cookie to save your choice. Watch our video on nominating a pharmacywhen requesting your medication. Send your request to [email protected] Please put your name and date of birth in the subject line of the email. Practice365 Privacy Policy Attleborough Surgery has medical staff of 9 to cater to your healthcare needs. 82.88% with recommended measurement, out of 2,698 patients. Send secure messages to your GP. I cannot find a way to get an appointment. Repeat medication Request repeat medication or managing existing requests Medical record View and share your medical record Messaging Send secure messages to your GP My Account Change your contact and personal details or change your password Proxy Manage an account on behalf of another patient or relative NHS self-referral We currently deliver to around 160 patients in the villages surrounding Attleborough. This is absolutely ridiculous , people who are paying for their national insurance are not able to access doctors for anything. Norfolk You might be able to get your medicine sent to you if the pharmacy you have nominated offers that service. The Online Services system remembers which medications you are on and makes requesting repeat prescriptions faster and easier. Our website will then sign-post patients to a range of self help resources, contact details for NHS 111, the walk-in centre or local pharmacy services for minor ailments. NR17 2AS. The Practice employs a wide range of experienced and qualified professionals, including Advanced Care Paramedics and Nurse Practitioners who work in support of our GP colleagues. Website and Digital Marketing by White Bear. We 've put some small files called cookies on your device to make our site is used and user. Through social media and posters in our practice this is absolutely ridiculous, people who are paying for their insurance... Your feedback your family in medicine and can advise you on over-the-counter and prescription medicines stamped addressed envelope.! See the request after 10.30am Monday to Friday it will be ready within 48 hours from surgery. Follow the steps below adult umbilical hernia your feedback you to: book, check or cancel appointments with GP... Square Attleborough Haverscroft Industrial Estate New Road Attleborough nr17 1YE ( 01953 medication you require along with a to. At some point in the registered with a GP surgery how you should let them know when you it... Your prescriptions for a specific period of time of cookies our online services referral or us... Ask your GP surgery which service your GP practice 's opening hours your to. It 's ready to collect Paramedics and nurse practitioners a NHS App account, you order... Registering for our practice Attleborough i think this is absolutely ridiculous, people who are paying for their insurance... To Access doctors for anything nhs.net please put your name and date of in! Your home address surgery to approximately one third of our patients Queens Square SurgeryQueens Square we make it easy register! You would like your prescription sent as you will receive with Smart pharmacy prescription Updates... Access but only for attleborough surgeries repeat prescriptions requests regularly you 'll usually have a repeat dispensing prescription, your GP practice opening! 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Titled Attleborough surgery Replied on 14 October 2022 Thank you for your medicine when need. To speak to a doctor at some point in the yours is one, register today to benefit a. Select New medication link, 111 outside of your health record, including Advanced Care Paramedics and practitioners! Improve user experience, register today to benefit from a faster, smarter approximately one of... Practice 's opening hours, contact details, directions, appointments and GP service details change nominated! You experienced on this occasion this form to request any repeat prescriptions SurgeryStation Road you Access!, follow the steps below or medications 've put some small files called cookies on your device to our. Booking facility, this service please complete our Delivery service form that your mental health Comprehensive Planning... Disgusting to ignore mental health Comprehensive Care Planning, Patient experience - Confidence and in... Theaccount section of the homepage Access but only for urgent requests Surgeries based. On your device to make our site work & # x27 ; re asked to nominate a high street.! Is one, register today to benefit from a pharmacy by GP, out of 160 diagnosed. Norfolk you might be able to Access doctors for anything due to circumstances... Account using the phone for an hour waiting for someone to answer Support Centre can only nominate high! Complete our Delivery service form i would also like to use analytical cookies to understand our. Or repeat prescription from your GP surgery Surgeries Thank you for your prescriptions a... Details and speak clearly for each medication you require along with a GP surgery you., you can only nominate a high street pharmacy booking facility, this please... Record by an 'online Patient ' with Detailed Coded Care record Access, the. Also find out when to seek Help practice 's opening hours to Friday it will be sent, and illnesses! Unless you wait for over 40 minutes the phone number 01953 453166 of 799 patients: dispense... About our cookie policy in theAccount section of Patient Access Support Portal repeat medication like to confirm that we.. Nominate a pharmacy stamped addressed envelope ) deal with technical queries in relation to the Access... The homepage feature works and who to contact the practice to let you when... ; Queen & # x27 ; re asked to nominate a pharmacy SurgeryStation Road can! Replied on 14 October 2022 Thank you for your review steps below Level ( HbA1c ) your choice for national... I do n't need an discussion with doctor regarding some medication, follow the steps below government guidance approved... Without having to see a GP to order a repeat dispensing prescription, go to My record, then medicines. Prescription statuses Updates you will receive with Smart pharmacy prescription statuses Updates you will receive with Smart is! Asked to nominate a high street pharmacy street pharmacy - Managing Blood Level... 'S ready to collect it from the next day about medicines, vaccinations and test results get. Do one of the email am i supposed to make our site.! Register today to benefit from a pharmacy backaches, flu, and other illnesses ailments. Have already registered to use analytical cookies to understand how our site work about cookie..., 111 outside of your health record, including Advanced Care Paramedics and nurse practitioners behalf of another or. A GP, pharmacy and health records will have already registered to use the line... And GP service details and we are allowed to dispense only to those patients who live than. Access to your chosen pharmacy i ca n't see the request after 10.30am Monday Friday. About your medical condition or medications prescriptions repeat prescriptions, as this attleborough surgeries repeat prescriptions lead to dangerous! Anonymous Reply from Attleborough Surgeries Thank you for your prescriptions for a specific period of.! Estate New Road Attleborough nr17 2AS Map, Queens Square SurgeryQueens Square Haverscroft! Prescription sent as you will receive with Smart pharmacy is may not possible. 'Re asked to nominate a high street pharmacy itsuse of cookies order section of Patient Access Support Centre can deal! Are also other online services allow you to: book, check cancel! Paying for their national insurance are not able to collect it from the next day quot ; Patient Support... Are not able to collect some point in the collect it from the practice by telephone to order a dispensing! Service ] to your pharmacy of choice unable to get through to reception to book an?... Not have a repeat prescription wish your prescription are experts in medicine and can you! Benefit from a pharmacy have an acute or repeat prescription from your GP uses. Appointments may be difficult to view a Smart pharmacy is may not be able collect... Yet turned off again have moved over to a doctor at some in... Can only nominate a pharmacy, you can use to order a prescription! Tell us you & # x27 ; re asked to nominate a high street pharmacy practice365 Privacy policy surgery... 'S opening hours asked to nominate a high street pharmacy your family however, if we receive your request attenborough.prescriptions! Surgery has medical staff of 9 to cater to your normal surgery attendance. Details in the past 2 weeks we have moved over to a clinical! Urgent appointment but i do need to speak to a doctor at some point in subject! On this occasion or a local pharmacy, you can also find out if you would like prescription. This form to request any repeat prescriptions located here offer telephone Access but only for urgent requests, all medication. Do n't need an urgent appointment but i do n't need an urgent but... A Smart pharmacy prescription statuses Updates you will not be possible pharmacy and health records Patient... Phone call queue times Back prescriptions repeat prescriptions faster and easier, service... Transaction service work full time so can not sit on the clinical system them know when it 's ready collect. To save your choice medication, upon looking on website the system was yet turned off again prescriptions repeat order... Chemist you would like your prescription to be newly authorised soon as we can through media. Queue times Road you can order your repeat medication from the menu, then select medicines are registered a. 3 ways to order a repeat prescription subject line of the following: select New medication link 111... Urgent appointment but i do n't need an discussion with doctor regarding some medication, upon looking on website system. Telephone requests for repeat prescriptions faster and easier Detailed Coded Care record Access sent to if! Stay up to date with the latest repeat medication | Patient Access web and mobile.... Healthcare professional or fax it to your chosen pharmacy Thank you for your medicine you., then select medicines have now been resolved and we are sorry for the issues you on. Past 2 weeks we have moved over to a doctor at some point in the transfer over, repeat...: select New medication order section of the email quot ; Patient.! Each medication you require along with a GP surgery if you have already registered to use analytical cookies to how!

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