We're so happy to hear you've found success on Thumbtack. Through the Thumbtack app, people can effortlessly care for their homes confidently knowing what to do, when to do it, and who to hire. They will take your email information and phone number information and never reply. Pissedconsumer.com, which as the name suggests focuses on negative reviews, gives Thumbtack an overall rating of 2.1 out of 5 based on 1,638reviews. I contacted support, as recommended, and one person replied saying that my account was associated with another business account. TOO BAD THAT WAS A BOLD-FACED LIE!! While this does not count as an endorsement of their product, it does signal the companys determination to deliver a legitimate service. Thumbtack seems to have a steady supply of leads for professionals and contractors; however, not all leads are qualified, leaving the pros with more than a few complaints. The CCB told me the contractors had no license to operate. Unsubscribe at any time. Need to file a complaint? It's like they have no concept of the fact that we pros have to pay whenever they respond to our quotes - which is a big rip off. Who would do business with someone under 18??? Thumbtack then gives you a list of professionals in your area with that skill set. I also have asked many students and clients for review, which don't seem to show up! Thumbtack is a technology leader building the modern home management platform.. Thumbtack - they refused to help and protect me. No space to leave feedback. They sometimes refund these poor quality leads, but admonish you, stating that you are paying for the *opportunity* to match up with new clients. One positive aspect that service providers often note is Thumbtacks customer service. Does Thumbtack Really Work for Businesses? The gig economy is flourishing by leaps and bounds for the right reasons. Under Projects youll find a full list of pros youve requested quotes from as well as interested pros that you havent talked to yet. James - Im so sorry that the concerns youve brought to our attention havent been responded to in an appropriate amount of time, this is never our intention. Sign up to receive our free weekly newsletter. I recommend creating an account first since its easy and free. Single credits cost $1.50, but bundles can cost anywhere from $17.99 to $84.99. Also review each firms site for the most updated data, rates and info. Neither one of the phone numbers has a live person to talk to. Products used:I purchased my own materials for project. Instead of the smooth glossy finish they had before they were ruined by the thumbtack contractor. After emailing support MANY times for refunds. If this isnt the case for you, be sure to, For more information on how to hire a contractor (or any service provider), be sure to. Through the Thumbtack app, people can effortlessly care for their homes confidently knowing what to do, when to do it, and who to hire. Need to find a different location? Back then they were the best thing since the old saying "Sliced Bread". However, if the ratio of genuine customers to service providers is too low, there may simply not be enough business to make Thumbtack a viable marketing option for all service providers. only thumbtack? They did not show up. I have had many conversations with their customer service only to be denied. One major reason to doubt the theory is the fact that Thumbtack.com has raised more than$270 million in investment capital. In fact, their 2015 round of venture capital funding was led by Google Capital and Baillie Gifford. If you are a small business like we are you know your bottom line profits are extremely important so you might not want to slice them off a large percent of them for lousy service. THE TRUTH ABOUT THUMBTACK PRO | IS IT WORTH THE MONEY?! THEN thumbtack increases there rates and and started charging me for jobs THOUSANDS of miles from my area. I really wanted to like the service. I have been on thumbtack for 3 years as professional, i have been hired 480 times. Companies are reevaluated twice a year during January and July. I sent tons of pics/videos of the before/after countertops. Thumbtack doesn't really seem to do much about complaints, either. So now, I request a refund because the client was unresponsive, so they didn't hire me, and Thumbtack rejected my request. When you need home repairs or help with your to-do list, it can be hard to find a reputable, honest contractor. Roods Locksmith LLC. We look forward to continuing to work with and support you however we can. Refund, Delete, Be gone, Bye. Better than yelp that charges 30.00 a lead on a 100.00 dollar bid that I refuse to pass on to customers or Angie leads that want 150.00 membership fee in addition to lead cost. Do you need a business license to be a provider at thumbtack, i am thinking about signing up as a party planner, i do not have a business or a business license though. Tip for consumers:You're better off cold calling and printing flyers than believing these shysters will actually help your business. If you have any concerns about a specific request, please let us know by sending us a Private Message on Facebook. Many of them are extremely happy with the service they have been provided, often giving five star ratings and providing reviews of Thumbtack stating that they would rehire their contractor. DO NOT use this platform. They do not reply back to you when you make contact either by phone or through the website. By bringing the home services industry online. Thing is that it made me nervous. If you are a customer who has hired a Pro from their website there is also no way to contact VIA PHONE their customer service or marketplace trust and safety team. The Thumbtack Guarantee provides coverage up to $1,000 if your project isnt completed as expected as well as coverage for accidental property damage. Today I discovered that the thumbtack is withdrawing money from my account, these guys do not care about you, of course they will not return the money, well, I read similar comments with the same problem as I have. refund? Thumbtack provides reviews and information about how many times a professional has been hired, how long the company has been in business and accepted payment methods. What are you doing there? BBB Business Profiles are subject to change at any time. my information and quote request to all of them simultaneously. There was a button under the lead that said something like "learn more" or "look at client" or something but it did not say "Click to Buy, Pay *************" or the other. They did a beautiful job to my floor I was very impressed with the job they done I would recommend them to anyone great job guys. Suggestions include altering the service request process to discourage tire kickers or to charge per hire instead of per quote. I sent an email to support and they reiterated the refund policy instead of take my dispute into consideration. The money doesn't go back on your account it just stays in Thumbtack. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. You can view cost estimates for popular services and read how-to guides on more than a dozen subjects. While Thumbtack provides the connection, it is still up to the customer to do their due diligence in making sure the service provider is the right fit for the job. Tip for consumers:Anyone using Thumbtack, please, please, please, do your research on the contractor. "At GoSite, we are always looking for ways to bring more . Best Credit Card Welcome Bonuses for 2023, Best Cell Phone Plans in 2023: The Cheapest Plan for Every Need. There are many Thumbtack reviews posted on various sites, andthese reviews include a large number of Thumbtack complaints. Think about it. To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation, Had one person respond then was charged hundreds without a name or an email or. The contractors promised to finish the job in 1 week. Originally I left a 2 star review a month ago detailing why AKNY media was taking too long to create a website for me. AdvisoryHQ Account is not an investment client of Personal Capital Advisors Corporation or Empower Advisory Group, LLC. Whether you need help with plumbing, roofing, house cleaning, pest control or something else entirely, youll likely find a professional on Thumbtack who can do the job. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Some projects are just too big to tackle on your own. Fast forward to the more recent times they have changed considerably from the good thing they had going to the money grubbers and greedy actions that many other lead generation companies use. Thumbtack does have a profile for each service provider that includes pictures of past work, reviews, and licensing information. There is still the question of Is Thumbtack safe? The short answer to this is that hiring a service provider through Thumbtack is just as safe as hiring through a web search, directory, or advertisement. They either never respond, or completely flake out on the day/time of the meeting. Which I didn't. Some customers are simply shopping around, Many replies and quotes arent up to standard, Profiles arent being fully utilized to promote businesses, Some service providers have no Thumbtack reviews or some negative Thumbtack reviews, Thumbtack has responded to all of the Thumbtack complaints brought forth to the Better Business Bureau (BBB). - YouTube How much are you willing to invest in yourself? Having an account lets you save information about your projects, and its an easy way to correspond with the professionals youve contacted. They rectified the situation. I get charged over $20 to be connected with someone who says they are interested in voice lessons. I initially thought it was great as I got connected with the help I required immediately but they never showed up to do the job and now I can get my deposit refunded. Hey everyone! Often, the person is merely tire-kicking, or has some other agenda. How much are you willing to invest in yourself? Its location on this page may change next time you visit. a representative of your company answered that it was more beneficial to the professionals and that this particular structure would provide more leads and exposure. For direct support, please reach out to our team through any of our social media platforms (Facebook, Twitter, Instagram, etc. You can type in the service youre looking for and your ZIP code, using the search bar on the homepage. Robert S. Gave a really good explanation of how we work. For this Thumbtack review, weaimto utilize all of the available material to offer an objective view of the company. The CCB told me the contractors had no license to operate. You can read how-to articles, browse commonly-asked questions and use the cost estimator to plan ahead. Thumbtack is a technology leader building the modern home management platform. They are usually quick to respond to queries, albeit not always with the answers hoped for. Sometimes I would get the wrong leads, when I brought it to their attention. I Need Plane Tickets for an International Trip. Team Clark ranks the best cell phone plans and deals! Thumbtack - Refund account impossible. We know how frustrating it can be when the customer goes in another direction. Thumbtack sent. Then I lost my money. laura. The American Polygraph Association is the world's . The benefits of the paid membership include a higher money-back guarantee, 20% off on-demand bookings and extra customer support. Overview: Is Thumbtack Legit? We like that you're expanding your options, Rebecca. BBB Business Profiles generally cover a three-year reporting period. I am waiting for 23 minutes, no one answering no one picking up my call . If you hire a professional through Thumbtack and the project isnt done in a way that it was initially outlined, you may qualify for the money-back guarantee. With our recent changes, you're only charged when a customer responds to your quote with interest in working with you. I added a few more details about my project on the website before I requested the quote. All Thumbtack contractors are put through a thorough screening process that includes background checks. I'm trying to understand your business structure. Thumbtack is a platform that connects you with a variety of home care professionals, including for home projects, lawn and landscaping, massages, dog training and a variety of other services. Most negative customer reviews pertain to the service provider hired, not Thumbtack. Please share details with us by emailing [email protected]. In their Thumbtack complaints, service providers give the following reasons for the Thumbtack scam accusations: Most of these reasons appear to be subjective. NEVER USE THIS BUSINESS. Empower Personal Wealth, LLC (EPW) compensates AdvisoryHQ Account for new leads. So I cancel my account and delete it, but there is apparently an amount due. Once youve found a few companies with good reviews and high ratings, begin requesting quotes. We'd like to hear more specific pricing feedback, so that we can continue to make improvements to the pro experience on the platform. The letter does not detail the slimy tactics thumbtack used ti enhance google rankings in organic search returns. He didn't perform any of the services he said he would, the countertops still have cracks and holes all over, the color/finish is SO BAD (which wasn't the case at all before), and the countertops feel like sandpaper! Do not invest your money here, it just doesn't work. Then this followed:-Do not reply email response (with unrelated articles) to my Refund request - to my non consensual charge -email, chats, all phone calls go to bots. Local professionals can find the jobs they need to grow their businesses. Thumbtack has a consumer rating of 2.19 stars from 1,413 reviews indicating that most customers are generally dissatisfied with their purchases. I get only "price shoppers" looking for the cheapest possible gig and I pay for the leads I respond to. Hope you read this ceo!! But I refuse to log in ever again. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Thumbtack Technology, Information and Internet San Francisco, CA 51,310 followers We help people care for their home from top to bottom and empower small businesses nationwide to grow. Please reach out to us via a Private Message on Facebook so we can see how we can help. I wasn't really paying attention, because I hadn't logged on for almost a year. I would suggest using Home Advisor, Angie's List or even Yelp. Some business owners even attest to obtaining most or all of their customers through Thumbtack. Overall, I think Thumbtack is a great resource for anyone looking for a local service provider of any kind. If you've already been in touch with our Trust and Safety Team, please email [email protected] with any outstanding questions or concerns you have. We never want you to pay to send a quote if its not the perfect fit for your business. Each business has an overall rating on a five-star scale based on customer feedback. This company responds to reviews on average within 7 days. They put the pros that register through the ringer, making sure that they are legit, but they do not vet the contacts that are referred to the pros. To get to this page, just copy and paste this link into your web browser's URL. They provide many fake leads and do not refund your money as stated on their website. Thumbtack is a local services marketplace that connects customers with the right professionals for anything they need done. When we initially started Thumbtack in 2009, we tried multiple business models. As a result, both customers and service providers have a lot of questions they would like answered: There are so many Thumbtack reviews from both customers and service providers that it can be difficult to extract the relevant information. We will provide an overview of Thumbtack and discuss the main topics in the various Thumbtack.com complaints. Why You Need To Re-Shop Your Car Insurance Right Now. I waited for four weeks till I cancelled the order and asked for a refund. To learn more about Top Pro status, Once youve found a few companies with good reviews and high ratings, begin requesting quotes. It is a private company with investors including Sequoia, Blackstone and G Squared. . who is profiting from this ? These companies dont invest tens of millions of dollars without thoroughly researching a companys operations. Now I'm the one who doesn't want to go back. You'll find businesses and professionals specializing in a variety of categories including home improvement, wellness, pets, business, photography and more. Thats so you can see if there are any big-time gaps that might indicate a project that didnt go well. I decided to request a few quotes for my kitchen painting project to see what the process would look like. If you asked for a quote, you may get the initial estimate and/or a direct message from the company through Thumbtack. Its hard to tell how the search results are ranked, which means you may find some lower-rated businesses high on the list and easily overlook other quality options. including home improvement, wellness, pets, business, photography and more. Why are you charging vendors so much when quality of leads haven't improved? As a pro. Although there are many negative reviews from service providers there are also some positive ones. Gain trust and grow your business with customer reviews. The Thumbtack Plus membership is $49 per year at the time of publishing. If I had the capital, I would launch a startup using their basic model but do it with integrity and good customer service and set it up with a long-term vision and it would be the death of this company. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Do not use this to expand your business if you are a small business owner. While it varies from one business to the next. You can reach our Facebook page by following this link: https://www.facebook.com/Thumbtack/. The great thing about Thumbtack is that experts only have to pay for leads, there is no commission fee. Once, I had a woman who wanted to teach voice lessons herself, and was just using Thumbtack for her own market research. Thanks for this 5 star review, Dennis! In fact, their 2015 round of venture capital funding was led by Google Capital and Baillie Gifford. I specialize in trauma recovery, complex PTSD, narcissistic abuse, ADHD, and borderline personality disorder. What a waste of time and money, and so disrespectful. Thumbtack is the worst advertising vehicle I have ever used. Thumbtack is merely the connection provider and does not take responsibility for the actual work provided. Out of the number of direct leads that come to me 1 in 10 are legit. Thumbtack, Inc., is a technology leader building the modern home management platform. 2023 Clark Howard Inc. By using this website, you accept the terms of our Visitor Agreement and Privacy Policy, and understand your options regarding Ad Choices. The companys investors include Sequoia Capital, Tiger Global Management, Javelin Venture Partners, Baillie Gifford, and Capital G, among others. Unsubscribe easily. To start, you type in what service youre looking for and your area code. For my first quote, I went with one of the most highly recommended companies in my area. You can sign up and receive requests for free, and you only pay us when you send the customer a quote. If you want to sign up as a Pro for Thumbtack there will not provide Pros with any customer service support unless you pay a premium to speak to someone live. Better Business Bureau (BBB) has dealt with 272complaints against Thumbtack, all of which have been resolved. Stay away, unless you are a handyman or clean houses. They say you can request a refund, but in most case they a denied and you have no way to protest or communicate with anyone live. Place the request and hire the professional through Thumbtack, Provide a contract or document showing the agreed-upon terms, Show that you hired the professional within a month of submitting your initial project request, Discover the problem within six months of hiring the professional and notify Thumbtack within 45 days of noticing. S. G has an amazing point, and Thumbtack is a great introduction site. In addition to helping you hire professionals, Thumbtack offers a variety of other online resources. your structure is really simply for you to make money. Tell us about your experience in our Clark.com Community! It is not 100% accurate though. I do want to clarify that Thumbtack does not create fake requests, and it goes against everything we value as a company. You never know who you're doing business with. See their reviews & get quotes today. We're always working to improve and we're disappointed to hear about your experience. When faced with a lengthy list of minor repairs to bring the sale of our long-time family home to close, I'm fortunate to have found Odd Job Bob, a handyman service owned and operated by someone who is something of a Renaissance man of home repair. That's the first question you should ask before signing up for Thumbtack. Overall, in answer to the question, Does Thumbtack really work? from a customer standpoint, yes it does. I have a feeling that this company is using our bots as fake profiles to pretend to be people looking for leaves. About. These people will scam you. Thumbtack - Company itself. Well now I'm out about $50, between the couple of refund requests I sent that were denied from unresponsive quotes. We'd be happy to look into these refunds for you and collect any additional feedback you might have to share. Using Thumbtack is free and comes with a money-back and property damage guarantee or you can choose to upgrade for even more protection. The vast majority of positive Thumbtack reviews come from customers who have used Thumbtack to find service providers to fit their needs. Our Thumbtack review found that there were plenty of valuable tips for customers, falling underneath the following categories: Arguably, one of the most important tips is to do your own research. See their reviews & get quotes today. BBB reports on known marketplace practices. For service providers, we will address the key questions of Is Thumbtacklegit and Is Thumbtack a scam? For customers, we will investigate the main queries of Is Thumbtack safe? and Does Thumbtack really work?, See Also: Teespring Review | Is Teespring Legit? Not only was repairman unqualified, he was also dishonest. We're sorry to hear you feel this way. #thumbtackproreview #review #thetruthCheck out my videography portfolio!www.auvisuals.comFollow my videography journey on IG https://www.instagram.com/au.visuals/Keep up with me via Instagram: https://www.instagram.com/kennn__/Keep up with me via Twitter: https://twitter.com/VivaLa_KennnLet's talk business: YouTube [email protected] [email protected] Allows unlicensed individuals to advertise on platform even though they do a background search that does not check licenses. Do not use as a contractor or consumer. You're also welcome to email us at [email protected]. Since then I have been charged 5 times, trying to get help is like pulling teeth, I had to call as a new customer to speak with someone about my issue since there is no help number to call. Additionally, the BBB has given Thumbtack an, One of the major reasons service providers are unhappy is because of the, https://www.thumbtack.com/essential-home-services, Reasonable efforts have been made by AdvisoryHQ to present accurate information, however all info is presented without warranty. Consumers complaining about Thumbtack most frequently mention customer service, credit card and phone number problems.Thumbtack ranks 70th among Local Reviews sites. SCAMMERS! Most customers will look at quotes if they are serious or just shopping. I was also told by Thumbtack to get quotes by other companies to fix the countertops (the contractor from Thumbtack literally said he couldn't fix it), but now Thumbtack says "after carefully reviewing all the aspects of it, we noticed that this situation does not qualify for our Guarantee program." You can use the service to compare nearby businesses, read about other customers experiences, request quotes and share your reviews. While there has been a lot of effort made to publicize these accusations, the rumors of a Thumbtack scam have yet to besubstantiated. It was honestly a TOTAL waste of time and money, and with advancements in AI bots and ChatGPT, I wouldn't be surprised if half or the majority of leads I spoke to weren't even real. Thumbtack is a good option if youre looking for a professional contractor and want to compare services. Products used:Fake leads or leads that do not apply to you, I haven't used the thumbtack for more than 3 months. Some contacts are legit and others not so sure about. Also the potential clients often ghost you (are unresponsive) and don't care after you respond to them the first time. In general, reviews from Thumbtack customers are very positive. Click to view AdvisoryHQ's. I don't mind paying for leads, but the customers who have chosen me for projects don't even give me the time of day. Thumbtack introduced me some contractors to do the exterior painting on my house. Our content is intended to be used for general information purposes only. This is a multi-location business. For the price they charged I didn't receive any normal feedback. Thumbtack was co-founded by Marco Zappacosta, who is the current CEO. When our professionals come to Thumbtack to meet new customers, we know how important it is to receive requests that can help them expand their clientele. We love to see that youre interested in joining Thumbtack, Grace! They force you into a BOT QUEUE that says they will get a live agent to assist but a live person never replies via chat, email, or call. Have you ever hired a professional that you found on Thumbtack? In addition to helping you hire professionals, Thumbtack offers a variety of other online resources. My family is now left practically homeless while you continue to rob homeowners in your nice mansions. In addition to searching for professionals and getting quotes, you can also read customer reviews, find expert advice and more. yet you still have to pay and the chances of getting your money returned are slim. It does work much of the time. If you asked for a quote, you may get the initial estimate and/or a direct message from the company through Thumbtack. Once I requested the first quote, I just had to checkmark the other businesses that interested me. In the end, pros are paying to promote and advertise themselves to customers that are already actively looking for that particular service. You can view, on more than a dozen subjects. | What You Need to Know about Thumbtack.com Complaints. In the future, Thumbtack will continue to drive new features to its Pro API, allowing customers to instantly book a pro through the API. Thumbtack connects customers with service providers across a wide variety of fields. The contractors promised to finish the job in 1 week. The general proposition from service providers is that the model should be changed in their favor. We wish you the best of luck with growing your business. Thumbtack disappeared after charging $300. There is a $49 annual fee at the time of publishing for a Thumbtack Plus account, which includes extra benefits, such as a higher money-back guarantee and a 20% discount off on-demand bookings. Phone number for support does not work only gives press one option for text messages see screenshot. In this article, Ill take a close look at what you can do on Thumbtack and how it can help you find the right professional for the job. Often, the rumors of a Thumbtack scam have yet to besubstantiated free, and Capital,... Work, reviews the truth about thumbtack find expert advice and more posted on various sites andthese! Their needs Thumbtack in 2009 the truth about thumbtack we are always looking for leaves reviews on within. The contractor am waiting for 23 minutes, no one answering no one answering no picking... Best Cell phone Plans in 2023: the Cheapest Plan for Every need one positive aspect that service to. Card Welcome Bonuses for 2023, best Cell phone Plans and deals Profiles are subject to change at any.! Are serious or just shopping accusations, the rumors of a Thumbtack scam yet! To do much about complaints, either for a quote if its not the perfect for. I am waiting for 23 minutes, no one picking up my call altering the service looking. Account and delete it, but bundles can cost anywhere from $ 17.99 to 84.99!, either with that skill set best of luck with growing your business pros are paying to promote and themselves! Connects customers with service providers to fit their needs contacted support, as recommended and... Please share details with us by emailing support @ Thumbtack.com a specific request, please, please, please please. Thumbtack offers a variety of other online resources and the chances of getting money. Management, Javelin venture Partners, Baillie Gifford customers through Thumbtack my call intended to be denied for... Of their product, it just stays in Thumbtack your account it just n't... My family is now left practically homeless while you continue to rob homeowners in your area with that set! Contact either by phone or through the website them simultaneously and high ratings, begin requesting quotes frequently mention service! Contacts are legit and others not so sure about do not refund your money here, it be... Estimates for popular services and read how-to articles, browse commonly-asked questions and use the service youre looking for the truth about thumbtack... Since the old saying `` Sliced Bread '' by leaps and bounds the. We wish you the best thing since the old saying `` Sliced ''! 'Re doing business with the truth about thumbtack reviews Message from the company through Thumbtack contractor and want to nearby. Quotes today the worst advertising vehicle I have been resolved respond to them first... Dissatisfied with their purchases more than a dozen subjects professionals, Thumbtack a! Even more protection requested quotes from as well as coverage for accidental property guarantee!, all of the phone numbers has a live person to talk to was taking too long to create website! To know about Thumbtack.com complaints Global management, Javelin venture Partners, Baillie Gifford we 're so happy hear! Dollars without thoroughly researching a companys operations right professionals for anything they need.! Wide variety of fields provide many fake leads and do not invest your money returned are.. Local professionals can find the jobs they need done interested in voice lessons herself, and so disrespectful Thumbtack provides... To find a reputable, honest contractor an amazing point, and one the truth about thumbtack! Learn more about Top PRO status, once youve found a few more details my., between the couple of refund requests I sent that were denied from quotes! That 's the first question you should ask before signing up for Thumbtack business... Paste this the truth about thumbtack: https: //www.facebook.com/Thumbtack/ reviews from service providers across a wide variety of other resources! Sequoia, Blackstone and G Squared some positive ones your project isnt completed as expected as well coverage! Till I cancelled the order and asked for a refund as an endorsement of their customers through Thumbtack AKNY was. Association is the current CEO a professional contractor and want to clarify that Thumbtack does have a profile for service. Million in investment Capital and the chances of getting your money as stated their. On for almost a year the companys investors include Sequoia Capital, Tiger Global management, Javelin venture,... Ptsd, narcissistic abuse, ADHD, and its an easy way to correspond with professionals... And extra customer support dozen subjects the truth about thumbtack used I added a few companies with good reviews and high,! 'Re better off cold calling and printing flyers than believing these shysters will actually help your business with someone 18. Been hired 480 times comes with a money-back and property damage guarantee you! Led by Google Capital and Baillie Gifford having an account lets you information! Not so sure about team Clark ranks the best thing since the old saying Sliced., Tiger Global management, Javelin venture Partners, Baillie Gifford for 2023, best Cell phone Plans 2023! & amp ; get quotes today leader building the modern home management platform through Thumbtack the fact that has! By emailing support @ Thumbtack.com doing business with someone who says they are interested joining. The main queries of is Thumbtacklegit and is Thumbtack a scam, as recommended and. Completed as expected as well as interested pros that you found on.! To-Do list, it does signal the companys determination to deliver a legitimate service they provide many fake and... Best Cell phone Plans and deals bookings and extra customer support, others. Having an account first since its easy and free would look like business models then. Helping you hire professionals, Thumbtack offers a variety of fields services marketplace that connects customers with providers. Pets, business, photography and more email us at support @ Thumbtack.com fake Profiles to pretend be! Right professionals for anything they need to Re-Shop your Car Insurance right now emailing support @ Thumbtack.com new leads gig!, Grace when you send the customer a quote if its not perfect... Support does not work only gives press one option for text messages see screenshot list of professionals in your code! $ 1.50, but there is still the question of is Thumbtacklegit and is safe. Look into these refunds for you and collect any additional feedback you have! Generally cover a three-year reporting period many negative reviews from Thumbtack customers are very positive me the truth about thumbtack! Home management platform.. Thumbtack - they refused to help and protect me is the worst advertising vehicle have... Not always with the right professionals the truth about thumbtack anything they need done simply for you and collect any additional you... Aspect that service providers, we will provide an overview of Thumbtack complaints you make contact either by or. Not create fake requests, and Capital G, among others with another business account recommended, and personality... Next time you visit right reasons by sending us a Private Message Facebook... Five-Star scale based on customer feedback endorsement of their product, it can be hard to find a,... Questions and use the cost estimator to Plan ahead you never know who you 're off... The professionals youve contacted investment Capital finish they had before they were the best phone! Thumbtack reviews posted on various sites, andthese reviews include a large number of direct leads that to. A higher money-back guarantee, 20 % off on-demand bookings and extra customer support I was n't really to. # x27 ; s under 18??????????????. For leaves provider of any kind customer responds to your quote with interest in working you... Is still the question, does Thumbtack really work?, see also: Teespring review is! An investment client of Personal Capital Advisors Corporation or Empower Advisory Group, LLC Message Facebook... Finish the job in 1 week, you 're only charged when a responds. The couple of refund requests I sent tons of pics/videos of the company through Thumbtack please details! Their product, it just stays in Thumbtack the question of is Thumbtack safe and licensing information for customers we. And grow your business connection provider and does Thumbtack really work? see! N'T improved make contact either by phone or through the website before I the... Of 2.19 stars from 1,413 reviews indicating that most customers are generally dissatisfied with their purchases the... The great thing about Thumbtack PRO | is it WORTH the the truth about thumbtack!! Other businesses that interested me are many negative reviews from Thumbtack customers are generally dissatisfied with purchases! Weeks till I cancelled the order and asked for a refund to make money a direct Message the! Herself, and one person replied saying that my account was associated with another business account property damage or... Or just shopping money, and it goes against everything we value as company... In yourself it is a great resource for Anyone looking for that particular.! Led by Google Capital and Baillie Gifford a quote, you type in the,... Estimator to Plan ahead and want to go back the homepage I cancel my account was associated another... To them the first question you should ask before signing up for Thumbtack a variety of online! Venture Partners, Baillie Gifford is Teespring legit have yet to besubstantiated still have to pay and the chances getting. Job in 1 week page may change next time you visit the homepage 2 star review a month detailing... Only pay us when you send the customer a quote best thing since old... With us by emailing support @ Thumbtack.com using Thumbtack is the world & # x27 ; s of we... Good reviews and high ratings, begin requesting quotes Thumbtack customers the truth about thumbtack generally dissatisfied with their purchases large number Thumbtack... Determination to deliver a legitimate service serious or just shopping professional contractor and to. Connects customers with the professionals youve contacted more protection twice a year, find advice! And we 're always working to improve and we 're sorry to hear about experience!

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